FAQs
FREQUENTLY ASKED QUESTIONS

What areas do you serve?
At Mr. Nice Guy Towing, we proudly serve Clio, Saginaw, and the entire Tri-City area. Whether you need towing or roadside assistance, we're just a call away.
What types of vehicles can you tow?
We tow a wide range of vehicles, including cars, trucks, SUVs, motorcycles, and even light-duty commercial vehicles. If you're unsure, give us a call, and we’ll let you know how we can help.
Do you offer emergency roadside assistance?
Yes! We provide 24/7 roadside assistance, including jump starts, tire changes, fuel delivery, lockout services, and winch-out recovery. No matter the time of day, we’ll be there when you need us.
How much does a tow or roadside service cost?
Our pricing is fair and transparent, with no hidden fees. Costs vary depending on the service, distance, and vehicle type. Contact us for a free quote, and we'll provide upfront pricing before we start.
How long does it take for a tow truck to arrive?
Response times vary based on location, traffic, and weather. In most cases, we arrive within 30 to 60 minutes. Our dispatch team provides updates so you know when to expect help. We prioritize emergency situations to ensure stranded drivers receive quick assistance.
Can you tow my car if it is stuck in a ditch or mud?
Yes, we provide winching and recovery services for vehicles stuck in ditches, mud, sand, or snow. Our tow trucks use specialized equipment to safely pull vehicles out without causing damage. If your car is stuck, we assess the situation and use the right recovery method.
Do you provide flatbed towing?
Yes, we offer flatbed towing for cars, motorcycles, luxury vehicles, and all-wheel-drive vehicles. Flatbeds keep vehicles completely off the ground, preventing wear and tear during transport. If your vehicle requires extra care, a flatbed is the safest option.
What should I do while waiting for the tow truck?
Stay in a safe location, preferably inside your vehicle if it is secure. Turn on your hazard lights, stay visible, and avoid standing near moving traffic. If possible, have your vehicle’s keys and any necessary documents ready for a faster service process.
Can you jump-start my car if the battery dies?
Yes, we jump-start dead batteries. If the battery in your car runs low and won’t start, our technician can arrive on-site with all the equipment required to safely jump-start the vehicle. For getting reliable performance on a long-term basis, we recommend testing or replacing the battery instead.
Do you offer roadside assistance services besides towing?
Yes, we offer jump starts, tire changes, lockout assistance, and fuel delivery. If your vehicle has a minor issue that can be fixed on-site, we get you back on the road without the need for a tow. Our team is equipped to handle common roadside problems quickly.
Can you tow a motorcycle?
Yes, we provide safe and secure motorcycle towing. We use specialized equipment such as straps and wheel chocks to ensure motorcycles remain stable during transport. If your motorcycle needs towing due to a breakdown or accident, we provide a damage-free towing solution.
What payment methods do you accept?
We accept cash, credit cards, and some insurance-covered payments. If your roadside assistance plan includes towing coverage, we provide receipts for reimbursement. Contact us in advance to check if your provider covers our services.